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High-Performance Culture: What It Is and How to Create It
25 Oct 20244.54 min

High-Performance Culture: What It Is and How to Create It

Understand how to build a high-performance culture with best practices that will help you exceed your organizational goals.

Employee Well-being

A recent study states that 90% of employees link company culture to the overall productivity of an organization.

 

This theory has moved compensation professionals to create structures that would sustain a high-performing organizational culture. 

 

Building such a structure promotes employee retention, improves workplace engagement, positively impacts organizational performance, and much more.

 

This article will help you understand the major factors that influence your company culture and how can you optimize it to build a high-performing team.

 

 

What is a high-performance culture?

 

A high-performance culture is a workplace that has employees working at their full potential. These work cultures are usually equipped to handle roadblocks like:

 

  • Shift towards skill-based compensation aligned with company values.
     
  • Rise of non-monetary benefits in the compensation strategy to achieve business goals.
     
  • The global talent shortage is due to a lack of employee engagement.
     
  • The concept of optimizing a hybrid work environment to attain high-performing employees.

 

A high-performance culture is what helps organizations exceed their performance goals with continuous improvement as their employees are dedicated and working at their full productivity to accomplish their performance goals.

 

 

Five Key Characteristics of a high-performance Culture

 

There are some key characteristics of a high-performance culture:

 

  • Having attrition-proof and engagement-boosting change management.
     
  • A pre-defined and efficient objective relation between compensation and performance (make appraisal planning fair and satisfactory) is a key component.
     
  • An ideal staff-to-manager ratio (not more than 10:1) so that your leadership can think strategically rather than being entangled in daily operations to promote innovative cultures.
     
  • A solid job level that helps your employees identify their current capabilities and how to improve their professional growth.
     
  • A wholesome and competitive total rewards planning (keeping in mind both monetary and non-monetary benefits) that reduces turnover rates.
     
  • An agile and scalable organization structure to optimize employee performance.

    The different levels of organizational structure
     

 

 

How to cultivate a high-performance culture?

 

There are certain best practices through which you can create a high-performance culture:

 

  • The first step for a high-performing culture is to build an honest and effective communication with your employees. Have a clearly defined strategy that communicates your core values, compensation philosophy, total rewards strategies, career development opportunities, compensation growth, and more.
     
  • Build a ‘work specialization’ structure that helps you assign specific tasks to employees who are best suited to it according to the organizational values.
     
  • Develop a problem-solving attitude and growth mindset in your employees by giving them more autonomy in their tasks and responsibilities to work towards a common goal. 
     
  • Provide regular feedback for employee growth with a 360-degree feedback structure so that employees can understand the areas of improvement and provide them with the necessary resources to implement the changes.

 

 

Real-life examples of companies that have built high-performing teams

 

Amazon

 

“Bias for Action Speed matters in business. Many decisions and actions are reversible and do not need extensive study. We value calculated risk-taking.”

 

This is how Amazon summarises its leadership principles.

 

So, accelerating service delivery is one of their prime concerns. They have carved their unique strategies to execute this mission in their leadership style to achieve organizational success.

 

Two-pizza team

 

A two-pizza team is a self-contained unit (cross-functional team) that takes full ownership of the product with strategic goals.

 

The major motivation behind this strategy is to remove bottlenecks and build competitive advantage in a dynamic business environment. 

 

Moreover, teams are inclined to achieve the highest standards given they are responsible from the incubation to the launch of a new product which improves job satisfaction for employees. 

 

Single-threaded leadership

 

This strategy is more along the lines of Taylor’s ‘work specialization’ in building a high-performance workplace.

 

So, a single-threaded leader is essentially an individual or group of people who worry their heads over one particular initiative.

 

With this corporate culture, Amazon aims to eliminate competing priorities in a single team and harness the expertise that comes with focusing on a single line of tasks.

 

Tolerating, then Eliminating Duplication

 

Werner Vogels, CTO of Amazon, has explained the model in these words:

 

“We allow teams to just do a lot of things themselves, even if that duplicates some functionality. We’re willing to exchange that for moving fast”.

 

Duplication arises as a price to be paid for single-threaded models. 

 

Indeed, it results in a loss of efficiency in performance levels over multiple teams working on similar problems. 

 

But it also means that the leaders have more than one viable solution that accelerates the delivery of actionable results.

 

And for Amazon, efficiency trumps speed and is thus considered a good practice.

 

Increasing Spans, Decreasing Layers

 

Amazon believes that deep hierarchies hinder agility.

 

So, for swift maneuvering, they have embraced a flexible, loosely connected model.

 

Leaders set the stage, embolden teams, and delegate decisions to the frontline.

 

It’s all about aligning needs, amplifying decision quality, and turbocharging velocity with encouraging proximity for achieving organizational and individual goals.

 

 

Netflix

 

Netflix is one of the few that made massive foundational changes at least 4 times in the last 15 years.

 

That proves 2 things:

 

First, the organization is highly flexible.

 

Second, it has a methodical internal structure.

 

But along with that, the book ‘No Rules Rules’ explains there are a few elements of tension (not the bad kind) that exist within Netflix’s structure that make it an intentional organization:

 

Obsession

 

At Netflix, Talent Density and Candor take center stage, fueling an obsession.

 

There is a unique example that showcases how driven they are with building high-talent density in their physical environment.

 

When an employee stops being fit at Netflix, rather than resorting to PIPs, the leadership team opts to part ways with employees, offering them a generous severance package.

 

This is to make sure that productivity and team motivation do not dial down.

 

Coherence

 

The same talent density talked about before is the reason Netflix ensures consistency in compensation, policies, and the overall operating model.

 

The book ‘No Rules Rules highlights that even in critical areas that demand more control, the organization maintains a cohesive design. 

 

Truth

 

Netflix’s CEO Reed Hastings has made 2 truths very clear from the start:

 

  • Bonuses are not trusted in Netflix's compensation philosophy, defying the widely accepted belief
     
  • Netflix is portrayed as a team, not a family. 

 

In a family, members remain constant, but in a team, changes can be made if individuals aren't meeting expectations. 

 

We don’t say that the examples we’ve portrayed are the perfect inspiration for all organizations. 

 

It’s more about understanding your organization’s current capabilities and future goals to create an agile design.

 

 

How can CompUp help build a high-performance culture?

 

CompUp is a compensation management software that can help you optimize your compensation planning to build high-performing teams. 

 

  • CompUp uses real-time compensation data to create salary benchmarks that can match your pay bands with the market standards. This helps improve employee performance and retention.

    CompUp's real-time salary benchmarks
     
  • The annual benefits benchmarking report released by CompUp helps you curate your total rewards by comparing the latest trends. This significantly increases employee productivity as the workforce can enjoy benefits that streamline their physical and mental health.

    Annual benefits benchmarking report
     
  • CompUp has a pay gap analysis dashboard that identifies the pay disparities existing in your organization to reduce pay inequities due to numerous biases.

    Pay gap analysis dashboard
     
  • The platform helps you with budget simulations so that you can get the best results out of the financial resources allocated for your employees.

    Budget simulations dashboard for compensation planning

 

Try the platform now to understand how CompUp can streamline your compensation planning with fair pay practices.


Book a demo with CompUp

Tags:
compensation management
benefits benchmarking
deib
employee engagement
employee performance
total rewards planning
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